Client Coachability

Matching Coaching Strategies to Each Client for Maximum Success

Have you ever wondered why you gave the same effort, and some of your clients sped to their goals and others made slow progress or failed to reach theirs? This course demystifies the “art” of coaching for both new and experienced coaches, empowering both to use dozens of coaching strategies matched to each client’s “coachability” level. It also prepares you to wisely shift strategies so a client can regain momentum when health, work, or family events derail them during your coaching engagement.

You will learn how to discern the client’s readiness for resilience, balance, or performance coaching along the The Coaching Continuum Model TM . This model arose from coaching research, and applies to all coaching niches;  both life and executive coaches will profit from applying its’ framework.  The class then suggests strategies that will move clients forward at each level of coachability, and helps you co-create coaching contracts and goals in a professional and targeted way. These very practical techniques will equip you to maximize client success.

The class is “hands on” with many case studies and lots of student discussion.

Frequency: This course is offered once or twice a year, based on level of interest. 

Course Prerequisites


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This is the best course I have had in 20 years of coaching!
- K.M.
Thanks so much for an awesome class. I have seen so many ways to use the information provided, it has changed my perspective on how to be a better coach.
- D.B.
I feel like I have acquired some very useful tools and knowledge related to gauging where each potential client is coming from and what might be the best fit for them coaching-wise, as well as more confidence with a variety of methods of client screening. I find the Coaching Continuum framework (delineating between Performance, Balance, and Resilience coaching clients) to be tremendously helpful-- it feels like the "missing piece" I was looking for to balance out my wellness coaching-related electives and the foundational class. Thank you so much for such a wonderful course!
- M.H.
Jeanne included lots of case studies, peppered throughout each class, to better integrate what we were learning and give many examples of real-world application right from the start. I also loved the detailed course outlines and attention to detail in terms of research, sources, and ideas for additional reading on topics discussed in class.
- A.R.
Jeanne was open, engaging and clearly knew what she was talking about. She offered suggestions in ways that were conducive to learning new materials.
- J.D.